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FAQs
This site is operated on behalf of WHSmith by Voucher Express. Voucher Express are responsible for this website and processing any orders placed on it.
A cookie is a small piece of data or message that is sent from a web server to your browser and is stored on your hard drive. Cookies are used to make the website easier to use and to support the use of information and functionality provided whilst using the website. A cookie can't read data off your hard disk or read cookie files created by other sites. Cookies do not damage your system.
Category 1: Strictly necessary cookies:
These cookies enable services you have specifically asked for. These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these, cookies services you have asked for; like shopping baskets or e-billing, cannot be provided.
Category 2: Performance Cookies:
These cookies collect anonymous information on the pages visited. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.
By using our website, you agree that we can place these types of cookies on your device.
Category 3: Functionality Cookies:
These cookies remember choices you make to improve your experience. These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
By using our website, you agree that we can place these types of cookies on your device.
The following cookies are used on our site.
|
Name |
Purpose |
Category |
Duration |
|
__RequestVerificationToken |
ASP .Net security |
Strictly Necessary |
Session |
|
__utma |
Google Analytics |
Performance |
2 years |
|
__utmb |
Google Analytics |
Performance |
30 minutes |
|
__utmc |
Google Analytics |
Performance |
Session |
|
__utmz |
Google Analytics |
Performance |
6 Months |
|
ASP.NET_SessionId |
ASP .NET session tracking |
Strictly Necessary |
Session |
|
SERVERID |
Load Balancer Session Tracking |
Strictly Necessary |
Session |
We use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
To learn more about cookies, including how to manage them and how they affect your online activities, please visit www.aboutcookies.org or www.allaboutcookies.org. You can also learn how to control cookies on different browsers at www.aboutcookies.org/how-to-control-cookies/, or if you want to know how to delete cookies, visit www.aboutcookies.org/how-to-delete-cookies/.
To opt out of being tracked by Google Analytics across all websites, you can visit http://tools.google.com/dlpage/gaoptout.
The Internet Advertising Bureau website (Your Online Choices) which you can visit at www.youronlinechoices.com/uk/ allows you to install opt-out cookies across different advertising networks.
New technologies such as Mozilla's Do Not Track (www.mozilla.org/en-GB/firefox/dnt/) allow you to tell websites not to track you.
You can set your browser to refuse any cookie or to alert you to when a cookie is being sent. This can be usually be done in your browsers security or privacy settings. However, if you choose not to accept our cookies, some of the features of our site may not work as intended.
You can also ask your browser to delete any cookies that may be stored on your device. This is usually found in your browsers delete history or privacy settings. If you delete cookies our website will not remember previous visits or any information previously entered.
This policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
You can contact us using by using any of the contact details below: -
Email: dpo@voucherexpress.co.uk
Post: DPO, Voucher Express, Metcalfe House, 23H Kirkgate, Ripon North Yorkshire, HG4 1PB